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MLB.com FAQs

Digital Download Service FAQ

  1. Why is a license used for my downloaded game?
  2. What is DRM?
  3. Can I copy this downloaded game to another machine and play it?
  4. I downloaded this game and then disconnected from the internet, but now I am getting a license error?
  5. How do I obtain a license on my Mac for this downloaded game?
  6. Can I transfer my downloaded game and license to my Portable Media Device?
  7. Do I have to obtain a license every time I want to watch the downloaded game?
  8. I have a Windows PC and I am using Windows Media Player, but I cannot get a license.
  9. When I click on the green Download button, the game begins playing in the Media Explorer bar in the corner of my browser. The game is streaming, not downloading. How do I download the game?
  10. Can I burn a DDS game to DVD and watch them on my TV?
  11. Can CD-R writers create DVDs?
  12. What's the difference between watching a "streamed" game (a live game on MLB.TV, for example, or a game in the MLB.TV on-demand archives) and watching a "downloaded" game (for example, one purchased via the MLB.com Digital Download Service)?

1. Why is a license used for my downloaded game?

All Digital Downloads are encrypted with Microsoft Digital Rights Management technology. DRM security requires a valid license before viewing the material.

2. What is DRM?

Digital Rights Management is a technology that allows for the secure management of digital media. This security protects the content provider from unauthorized distribution and viewing of the material.

3. Can I copy this downloaded game to another machine and play it?

Yes, the license given to you for a digital download allows for the viewing and transfer of the download to three machines. If you view the game from work and then go home to view it there, you will be able to.

4. I downloaded this game and then disconnected from the internet, but now I am getting a license error?

When viewing the downloaded game for the first time, you need to be connected to the internet in order to obtain a license to view the material.

5. How do I obtain a license on my Mac for this downloaded game?

Currently the version of DRM in use is not supported by the Macintosh Windows Media Player, therefore you cannot view downloaded games on a Mac.

6. Can I transfer my downloaded game and license to my Portable Media Device?

Yes, transfer to Portable Media Devices is currently supported. Refer to instructions included with your Portable Media device for specific transfer steps.

7. Do I have to obtain a license every time I want to watch the downloaded game?

No. When you first try to play the game, a license will be distributed to you and stored by the player. Unless manually deleted, the license will exist forever and will be used when you try to watch the downloaded game on that machine. If you watch the game on a different machine, another license will be required.

8. I have a Windows PC and I am using Windows Media Player, but I cannot get a license.

The current Digital Rights Management technology is only available on Windows Media Players that are version 7.0 or higher. Windows Media Player versions 6.4 and Mac versions do not support this technology and are therefore incompatible.

9. When I click on the green Download button, the game begins playing in the Media Explorer bar in the corner of my browser. The game is streaming, not downloading. How do I download the game?

When you click on the green Download button, if the game immediately begins streaming in the corner of the browser (in other words, if the file is NOT downloading, which should take approximately 30 minutes), then you need to adjust the settings on your media bar player.

  1. First, press the Stop button and the game will stop streaming.
  2. Then, pull down the Media Options menu on the media bar player in the browser.

    Moving the cursor down to Settings pulls up a side menu of three settings. Uncheck the first setting, "Play web media in the bar."

  3. After unchecking this setting, click on the green Download button again and the File Download dialogue box will appear. Select Save to begin the download process.

10. Can I burn a DDS game to DVD and watch them on my TV?

You can burn a DDS game onto a DVD, but only as a storage medium for computer files, not as a "TV quality" DVD. You can use your computer to write a DDS 350K Windows Media file to a data DVD (DVD-ROM) for storage (similar to writing to a CD for storage) so you don't have to keep it on your computer's hard drive. However, this is very different than a DVD-Video DVD (such as a motion picture DVD) that you view in high-resolution on your TV screen. DDS files are computer screen-resolution Windows Media files; DVDs that you watch on your TV are higher-resolution MPEG-2 format files.

In particular, it's important to understand the purpose of DVD recordable drives (DVD burners) for computers: these recorders can store data; creating full-featured DVD-Videos requires additional software to do video encoding (MPEG), audio encoding (Dolby Digital, MPEG, or PCM), navigation and control data generation, and so on.

DVD-Video discs require a DVD-drive with a MPEG-2 decoder (eg. a DVD-player or a DVD computer drive with a software DVD player). Commercial DVD movies are encoded using a combination of MPEG-2 compressed video and audio of varying formats (often multi-channel formats as described below). Typical data rates for DVD movies range from 3-10 Mbit/s, and the bitrate is usually adaptive.

11. Can CD-R writers create DVDs?

No. DVD uses a smaller wavelength of laser, and makes smaller pits in tracks that are closer together. Additionally, the DVD laser focuses at a different level, and CD-Rs made on a CD-R writer may not be readable by your DVD-ROM drive.

For more information, we recommend you visit one of many web sites available that provide information on these formats, such as the FAQ section at http://www.dvddemystified.com/dvdfaq.html.  

 
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